FAQ

To give you a better overview, we answer some frequently asked questions for you

 

How long are the delivery times?

Currently the delivery times are up to 2-4 weeks due tu the demand. We make every effort to keep the shipping time as short as possible for you!

 

How much are the shipping costs?

All products are shipped with free shipping.

 

How can I pay?

We accept the following payment providers: Stripe (Credit Card Payment), PayPal.

 

How do I recieve the invoice for my order?

The invoice will be sent to you directly after the payment has been made. It will be sent to the e-mail adress you provided.

 

How can I unsubscribe from the newsletter subscription?

Each newsletter has a box at the bottom that you can click to unsubscribe. You can also write us a message to xxx@xxx.com and you won´t receive any further newsletter.

 

 

The product does not meet my expectations, what can I do?

In that case, we kindly ask you to get in touch with our customer support and let us know why you are not satisfied with the product. It´s very important for us to make our customers happy and we are sure that we´ll find a solution for every problem!

 

My question is not included, who can i get in touch with?

If you have any questions, please don´t hesitate to contact xxx@xxx.com via e-mail. We look forward to your message and will answer your request as quick as possible!